ORNALIKAOn-Delivery Inspection Required
All items must be thoroughly inspected in the presence of the delivery agent at the time of delivery. Please check for any physical damage, manufacturing faults, or product accuracy before accepting the parcel.
Immediate Returns Only
If you identify any defect, fault, damage, or if you are simply unsatisfied with your unworn piece, you must return the item directly to the delivery person on the spot. Once the delivery agent has left, claims regarding faulty, damaged, or unliked items will not be accepted for return or refund.
No Warranty Policy
Ornalika provides no product warranty after delivery acceptance. We do not cover wear and tear, post-delivery damage, or accidental breakage once the delivery has been completed and verified.
Accidental Damage
Any damage resulting from accidents or improper handling after accepting the product from the delivery agent is non-returnable and non-refundable.
Refund Processing
For prepaid orders (bKash / Nagad / SSLCommerz) where the parcel is returned immediately to the delivery agent upon inspection, eligible refunds will be processed to the original payment method within 5-7 business days (delivery charges may apply).